Privacy Policy

This website (also referred to as “we”, “us”, “our”, or “Immigration Advice Service”) is operated by Bridgely LLC, a Florida Limited Liability Company. This Privacy Policy (“Privacy Policy”) describes how we collect and use information pertaining to each of our unregistered visitors and clients (each, a “Visitor” or “Client”, or “you”), in connection with their access to and use of our website (the “Site”) and the consulting services we provide (“Services”).

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override any rights you might have under applicable data privacy laws.

Please read this Privacy Policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services. If you have any questions or concerns regarding this policy, please contact us at support@immigrationadviceservice.org.

1. Information We Collect

We collect two types of information regarding our Visitors and Clients:

• Non-personal Information. Un-identified and non-identifiable information that may be made available to us, or collected automatically via your use of the Services. Such Non-personal Information does not enable us to identify you. It mainly consists of demographic information and technical and aggregated usage information, such as your browsing activity on the Site, your device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, and date/time stamps.
• Personal Information. Individually identifiable information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature. The Personal Information collected by us mainly consists of: personal details (e.g., name, e-mail address, phone number); billing details (name, physical billing address, payment method, credit card number and transaction details); details regarding a browsing or usage session (IP address, geo-location and/or device unique identifier); and any other Personal Information provided to us by Visitors and Clients through their access to or use of the Services. Any Non-personal Information that is connected or linked to Personal Information is deemed and treated as Personal Information as long as such connection exists.

2. How Do We Collect Such Information?

There are two main methods we use:

• Through your use of the Services. When you visit or use our Services — including when you browse the Site, submit a contact form, or initiate a checkout — we may gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in Section 4, including through the use of cookies and other tracking technologies (Section 9).
• Information you provide voluntarily. We collect the Personal Information you provide when you contact us through any communication channel, submit documents related to your case, or make a payment for our Services.

3. How and Why We Use Such Information

Legal Bases for Collecting and Using Information

For those in the European Union, our legal grounds for processing your Personal Information under EU data protection laws (the GDPR) are that:

• The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you, or to administer your engagement;
• The use is necessary for compliance with a legal obligation;
• The use is necessary in order to protect your vital interests or those of another person;
• We have a legitimate interest in using your Personal Information — for example, to provide and improve our Services, safeguard our Services, communicate with you, and monitor and prevent any problems with our Services; or
• You have given us your consent.

Purposes for Using Information

We use information about you for the purposes listed below:

• To provide you the Services;
• To further develop and improve our Services;
• To respond to inquiries and provide client support;
• To monitor and analyze trends and better understand how visitors interact with our Services;
• To communicate with you regarding your engagement;
• To process e-commerce transactions and any other matters you initiate;
• To enhance our data security and fraud prevention capabilities;
• To comply with any applicable laws and regulations.

Where Do We Store Your Information?

Your Personal Information may be maintained, processed and stored by us and our authorized affiliates and service providers in the United States, the European Union, and in other jurisdictions as necessary for the proper delivery of our Services or as required by law. Our service providers are contractually committed to keep your information protected and secured in accordance with industry standards.

4. Sharing Personal Information

We do not sell your Personal Information. We share Personal Information about you only in the limited circumstances spelled out below:

• Employees and Independent Contractors. We may disclose your Personal Information to our employees and independent contractors who need access to it in order to help us provide the Services or to process it on our behalf. All such personnel are required to follow this Privacy Policy.
• Third Party Service Providers. We engage certain trusted third parties to perform functions and provide services to us — including, without limitation, hosting and maintenance, email delivery, payment processing, and analytics. We share your Personal Information with these parties only to the extent necessary to perform these functions and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your Personal Information.
• Law Enforcement, Legal Requests and Duties. Where permitted by applicable law, we may disclose your Personal Information pursuant to a legal request, such as a subpoena, court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
• To Protect Rights, Property, and Others. We may disclose your Personal Information when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Bridgely LLC, third parties, or the public at large.
• Business Transfers. In connection with any merger, sale of company assets, or acquisition of all or a portion of our business, Client information would likely be one of the assets transferred or acquired. If such an event were to occur, this Privacy Policy would continue to apply to your information.

International Transfers

Because our Services are offered worldwide, the information about you that we process may be transferred to, stored, and accessed by individuals operating outside your country of residence. When transferring information from the European Economic Area (“EEA”) to the United States or other countries outside the EEA, we rely on appropriate safeguards, such as European Commission approved standard contractual clauses.

5. How Long We Keep Information

We generally discard such Personal Information about you when we no longer need the information for the purposes for which we collected and used it, and we are not legally required to continue to keep it.

We may continue to retain such Personal Information even after you cease to use any particular Services, as reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, enforce our agreements, and/or protect our legitimate interests.

6. Security

While no online service is 100% secure, we work very hard to protect your Personal Information against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

We encourage you to set strong passwords for any accounts you hold with our service providers, and to avoid providing us or anyone with any sensitive information whose disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Services, you are welcome to contact us at support@immigrationadviceservice.org.

7. Your Rights (GDPR)

If you are located in a country covered by the European General Data Protection Regulation (“GDPR”), data protection laws give you rights with respect to your Personal Information, subject to any exemptions provided by the law, including the rights to:

• Request access to your Personal Information;
• Request correction or deletion of your Personal Information;
• Object to our use and processing of your Personal Information;
• Request that we limit our use and processing of your Personal Information;
• Request portability of your Personal Information.

To exercise any of these rights, please contact us at support@immigrationadviceservice.org. EU individuals also have the right to lodge a complaint with a government supervisory authority.

8. Your Rights (California — CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) provides you with additional rights regarding your Personal Information, including the right to:

• Know what Personal Information is collected, used, shared, or sold;
• Access the specific pieces of Personal Information we hold about you;
• Request deletion of your Personal Information;
• Request correction of inaccurate Personal Information;
• Opt out of the sale or sharing of Personal Information — we do not sell or share Personal Information as defined under the CCPA;
• Be free from discrimination for exercising these rights.

To submit a request, please email support@immigrationadviceservice.org. We may need to verify your identity before responding.

9. Cookies and Other Tracking Technologies

We, together with our partners, use certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and to provide visitors and clients with a better experience. For example, these technologies allow us to keep track of preferences and authenticated sessions, secure our Services, identify technical issues, and monitor performance.

Third party services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions. Note that deleting our cookies or disabling future cookies may prevent you from accessing certain areas or features of our Services.

10. Children's Privacy

The Site is not directed to persons under 18. We do not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that a child has provided us with Personal Information without their consent, they should contact us at support@immigrationadviceservice.org. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

11. Privacy Policy Changes

We may update this Privacy Policy from time to time as required by applicable law, and to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem to be material (in our sole good faith discretion), we will notify you (as set forth in our Terms of Service) prior to the change becoming effective. We encourage you to periodically check this page for the latest information on our privacy practices.

You are responsible for reviewing the Privacy Policy so you are aware of any changes or updates. Continued use of the Services after any such changes shall constitute your consent to such changes.

12. Contacting Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights described above, please contact us at: